Frequently Asked Questions
“What is the cost of an initial consultation?”
The initial 10-minute Q&A is completely free, as is the deeper dive initial “best practices benchmarking” meeting (if the discussion warrants), where KARA seeks to understand the business model, current challenges, etc.
"How does this differ from training?"
KARA is not a training company per se. In a sense, training is often knowledge UN-applied and is simply more susceptible to lingering questions and general skepticism. On the other hand, using sales as an example; KARA takes a 1:1 “show them why and then show them how” approach which allows salespeople to see for themselves why it’s so advantageous to have a playbook, set of actionable principles and a reliable source of truth for one’s entire sales plan. This more direct method is embedded in our wide range of services and each solution is a custom blueprint designed specifically for each client.
“How new is the Interim/Fractional model?”
Companies have benefited from this model for many years. Most SMB’s are not always able to employ full-time leaders in their field. However, it is common to see interim & fractional leaders in a multitude of roles across nearly every industry.
And clearly, a portion of an experts time is more valuable than a team of those less talented.
“Will I be locked into an agreement?”
KARA works on a retained basis, whereby the customer can utilize our services as they specify and have the option to opt out at any time. In addition, KARA stands by our services and guarantees results.
“What if I’m only interested in the best practices benchmarking discussion and resulting 100+ page roadmap/playbook?”
KARA provides services on an Ala-carte basis. A fully loaded best-practices session would require about 1.5 hours of Q&A and generally results in a 100 +/- page detailed summary consisting of insights and actionable steps such as industry best-practices, process and systems considerations and relevant Key Performance Indicators.
“How much could I offload to KARA?"
Everything starts with the initial Q&A session, and KARA prefers to operate within the clients’ comfort range. The goal is to minimize weaknesses and maximize strengths. KARA provides nearly every key component that a Start-up or SMB could ever need, and our "tip of the spear" framework has already done the heavy lift of vetting channel partners to fulfill services outside of the KARA suite, at optimal pre-negotiated pricing. This saves our customers significant time and money.
“How can KARA impact my sales revenue generation?”
Increasing sales is important to any organization, and it is critical in the SMB/Startup world. KARA helps our clients position for years of improved sales via digital and sales management strategies, proven repeatable processes with measurable and actionable steps, improved pipeline models, a consistent methodology framework, blueprinted playbook to map to, and quarterly best practice sessions. By mapping to a well-defined and efficient system, this provides much needed control and peace of mind for Founders, Business Owner and Management.
“What kind of results are typical?”
Every customer is different; however, our clients agree that the ROI on the investment is immediate and exponential. A good system benefits the entire organization for many years. This lessens dependence on “individuals”, provides better predictability, often is directly proportional to employee and client retention and frees up the business owner or manager to focus on the things they need to or would prefer to be focusing on.
"How are small to midsize companies like mine responding to the impact of Covid-19?"
This is a very difficult and unique time for everyone. While we cannot speak for everyone, we are seeing SMB's opting for lower cost, optimally efficient virtual sales processes and meetings. KARA can show clients how to optimize these virtual aspects and realize the advantages of the entire team operating from the same Playbook, KPI's and set of Principles.